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Catalog & Brand Knowledge

Keep your product and brand knowledge in one place.

Import and manage your ecommerce product catalog, then upload the documents that explain your policies, sizing, and products. This is the source information the rest of VWAM works from.

What Catalog & Brand Knowledge does

Importing

Bring in the catalog you already have

Upload a CSV, import products from your website, or connect Shopify. Each import runs in the background and shows you what was added, along with any rows that failed and why.

  • Upload a CSV using the downloadable template
  • Read product details from your live website
  • Sync products from a connected Shopify store
  • See exactly which rows failed and why

Managing

Make changes without starting over

Search and sort your catalog, organize products into collections, and update prices or descriptions in place. You can also add products that did not come from an import.

  • Add, edit, and delete products by hand
  • Organize products into collections and export them as CSV files
  • Search, sort, and choose the columns you care about
  • Add custom attributes for the fields your category needs

Brand knowledge

Give the assistant the right source material

Your catalog explains what you sell. Policy, sizing, and spec documents help the assistant answer detailed questions using information your team has approved. VWAM also refreshes product page content each week.

  • Policy, sizing, and spec documents (PDF, CSV, TXT)
  • Website pages included as brand context
  • Weekly refreshes of product page content
  • Answers that cite the source material they use

Put your catalog to work.

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